77jl Privacy Policy

When you register and use the 77jl platform, we collect personal information that is necessary to operate your account and comply with applicable Philippine laws. This includes your full name, date of birth, email address, mobile number, and residential address. We also collect payment-related information such as your GCash or Maya account details and local bank information, which are required to process deposits and withdrawals in Philippine pesos. During identity verification, we may request a copy of a government-issued ID, such as a Philippine passport, driver's licence, or SSS card. We also collect technical data automatically, including your IP address, device type, browser information, and session activity logs, which help us maintain platform security and improve your experience.

The personal information we collect is used solely for the purposes of operating and improving the 77jl platform for Filipino players. We use your details to create and manage your account, verify your identity, process financial transactions, and deliver customer support. Your activity data helps us detect and prevent fraud, money laundering, and other prohibited conduct in line with Philippine regulations. We may also use your contact information to send you important account notifications, security alerts, and updates about platform changes — these communications are not optional as they are necessary for account management. If you have opted in, we may send you information about current promotions available on the Promotion page. We do not use your data for automated decision-making that produces legal effects without human review.

77jl does not sell, rent, or trade your personal information to third parties for marketing purposes. We share your data only where it is strictly necessary: with payment processors and e-wallet providers to complete your transactions, with identity verification services to confirm your eligibility to play, and with regulatory or law enforcement authorities when required by Philippine law. All third-party service providers we work with are contractually obligated to handle your data securely and only for the specific purpose for which it was shared. In the event of a business transfer or merger, yourpersonal data may be transferred as part of that transaction, and you will be notified in advance where required by applicable law. We will never disclose your personal information to unrelated third parties without your explicit consent.

We take the security of your personal information seriously and apply industry-standard technical and organisational measures to protect it from unauthorised access, loss, or misuse. All data transmitted between your device and the 77jl platform is encrypted using secure protocols, and sensitive account information is stored in protected systems with restricted access. Our security team monitors platform activity around the clock to detect and respond to potential threats. You are also responsible for keeping your account credentials confidential — do not share your password with anyone, and contact our support team immediately if you suspect unauthorised access to your account. While we do everything reasonably possible to protect your data, no online platform can guarantee absolute security, and you use the service at your own risk in this regard.

77jl retains your personal information for as long as your account remains active and for a period thereafter as required by Philippine law and our regulatory obligations. Transaction records, identity verification documents, and account activity logs are typically retained for a minimum of five years following account closure, in line with anti-money laundering requirements. After the applicable retention period has passed, your data will be securely deleted or anonymised so that it can no longer be linked to you. If you request account closure, we will process your request promptly, but please be aware that certain records must be retained for legal compliance purposes even after your account is closed. For questions about how long specific types of data are kept, you may contact our support team at [email protected].

As a registered player on the 77jl platform, you have the right to access the personal information we hold about you and to request corrections if any details are inaccurate or out of date. You may also request the deletion of your personal data where there is no legal obligation for us to retain it, and you have the right to object to certain types of processing. To exercise any of these rights, please contact our support team directly at [email protected] with your account details and a clear description of your request. We will respond to all data rights requests within a reasonable timeframe and in accordance with applicable Philippine data protection regulations. If you believe your data rights have not been respected, you have the right to raise a complaint with the relevant Philippine regulatory authority.

We may update this Privacy Policy from time to time to reflect changes in our practices, platform features, or applicable Philippine laws and regulations. When we make material changes, the updated policy will be published on this page with a revised effective date. We encourage you to review this page periodically so you remain informed about how your personal information is handled. Continued use of the 77jl platform after any changes have been published constitutes your acceptance of the updated policy. If you have questions about this Privacy Policy or how your data is used, please visit our FAQ page or contact us at [email protected] before continuing to use the platform. This Privacy Policy is effective as of 1 January 2025.